Privacy Policy
Privacy and Cookie Policy for tandowr.co.uk
Effective Date: 21/11/24
At Tan Dowr, we are committed to protecting your privacy and ensuring your online experience is secure. This Privacy and Cookie Policy explains how we collect, use, store, and disclose your personal information when you visit our website, tandowr.co.uk, and interact with our services. By using our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (processed securely through third-party payment gateways)
b. Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Browsing behavior (e.g., pages visited, time spent)
2. How We Use Your Information
We use your information for the following purposes:
- Processing and fulfilling orders.
- Communicating with you about orders, promotions, or updates.
- Improving our website, products, and customer service.
- Complying with legal obligations and protecting against fraud.
3. How We Protect Your Information
We implement a range of technical and organizational measures to safeguard your personal information, including secure servers, encryption, and restricted access to sensitive data.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party companies that assist with payment processing, order fulfillment, or email communications.
- Legal Authorities: When required by law to comply with legal obligations.
5. Your Rights
You have the right to:
- Access your personal information.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your personal data (subject to legal obligations).
- Withdraw consent for marketing communications.
To exercise these rights, please contact us at sales@tandowr.co.uk.
6. Cookies and Tracking Technologies
Cookies are small text files stored on your device that help us improve your browsing experience.
a. Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality, such as adding items to your cart or processing payments.
- Analytics Cookies: Help us understand how visitors use our site to improve performance and user experience.
- Marketing Cookies: Track browsing behavior to display relevant ads on other platforms.
b. Managing Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
For more details on how we use cookies, contact us at sales@tandowr.co.uk.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.
8. Updates to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. Please check back periodically to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:
Email: sales@tandowr.co.uk
Website: tandowr.co.uk